A buyer asks a question with real constraints.
Language, location, use case, price, and proof needs change what a useful answer looks like.
ChatGPT search is a flow: a buyer question becomes several possible searches, candidate sources, a synthesized answer, and a measurement problem. This is why a conventional ranking cannot tell the whole story.
Language, location, use case, price, and proof needs change what a useful answer looks like.
OpenAI documents query rewriting and follow-up queries. The system does not have to search only the original sentence.
Partner providers, public pages, licensed content, and OpenAI’s retrieval systems can contribute. The exact mix is not public.
It does not hand the buyer a ranked list. It chooses what to explain, which brand fits, and whether sources are shown.
Count them separately. A source can support an answer without making the brand the recommended choice.
Track the answer, sources, accuracy, and competitive pattern over time. One chat is a snapshot, not a ranking report.
Make your important public pages crawlable and direct. State who you serve, what you offer, the conditions that change fit, and proof a buyer can verify. Then use a fixed prompt library to inspect the actual answers, citations, recommendations, and errors.